Shipping & Returns
PROCESSING TIME
The time we need to prepare an order for shipping varies. For details, see individual items usually it’s 3-5 working days.
ESTIMATED SHIPPING TIMES
United Kingdom: 1-3 business days
United States: 5-7 business days
Europe: 3-5 business days
Australia, New Zealand and Oceania: 5-7 business days
We will do our best to meet these shipping estimates, but can’t guarantee them. Actual delivery time will depend on the shipping method you choose.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
RETURNS
We gladly accept returns, exchanges and cancellations please:
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
THE FOLLOWING ITEMS CAN’T BE RETURNED OR EXCHANGED
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom or personalised orders
Digital downloads
CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
For any more information please look at our terms and conditions: Terms and conditions